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Privacy Policy
This policy explains how Bannok Studio handles data for software subscriptions and platform use.
Information We Collect
We may collect account information, contact details, billing-related information, product usage data, support messages, and platform configuration data.
RaiDee Sensor and Device Data
When customers use RaiDee, the platform may process farm sensor readings, device status, gateway information, automation settings, alerts, and integration data required to provide the service.
How We Use Data
Data is used to provide software access, operate dashboards, process subscriptions, improve services, deliver support, maintain security, and communicate important account or billing information.
Billing Data
Payment processing may be handled by third-party payment providers. Bannok Studio uses billing-related data to manage subscriptions, renewals, invoices, and cancellation support.
Data Requests
For privacy questions, account requests, or data-related support, contact support@bannokstudio.com.